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The guides

How it all actually works

Twelve guides, written the way we would explain it across a table. No sales pitch in any of them, and nothing you have to give us an email address to read.

12 guidesAbout 25 minutes in totalLast reviewed 13 September 2026

Twelve guides

Written by advisers, not by a marketing department
GUIDE 01

What a lender actually looks at

Four things decide it, and only one of them is your salary. Worth knowing before you are turned down for something you could have fixed.

2 minute read
GUIDE 02

The paperwork to have ready before you apply

A list you can work through in an evening. Having it complete is the single biggest thing that speeds a case up.

2 minute read
GUIDE 03

How a mortgage runs, week by week

From the first conversation to the keys. What happens, who is doing it, and where the time actually goes.

3 minute read
GUIDE 04

Fixed, tracker or variable

Not a question of which is cheaper. A question of what you are buying, and what the exit costs.

2 minute read
GUIDE 05

Your fixed rate is ending

Do nothing and the lender moves you to its standard variable rate. Here is the timetable and the three options.

2 minute read
GUIDE 06

Stamp duty in England, Wales and Scotland

Three different taxes with three different names, three sets of bands and two different views on first-time buyers.

2 minute read
GUIDE 07

Buying with someone else

Joint tenants or tenants in common is not a formality. It decides what happens to your share.

2 minute read
GUIDE 08

Self-employed: what a lender counts as income

Not turnover. Often not what you think of as your income either. The differences between lenders here are the widest in the market.

2 minute read
GUIDE 09

Your credit file, before you apply

What a lender sees, what it does not, and the handful of things worth fixing three months before you apply.

2 minute read
GUIDE 10

Deposits, gifts and where the money came from

The paperwork behind the money. This is what stalls cases at the last minute, and it is entirely avoidable.

2 minute read
GUIDE 11

What actually happens when you claim

The part nobody reads until they need it. Who you ring, what they ask for, and why claims get declined.

2 minute read
GUIDE 12

Buy to let: why the numbers work differently

The rent has to carry the loan, and it has to carry it at a rate you are not paying. Here is how that calculation works.

2 minute read

Two more things worth having

Both free, both on this site

Our guides are general information about how mortgages, protection and the process around them work. They are not advice and they do not take account of anybody’s particular circumstances. Your home may be repossessed if you do not keep up repayments on your mortgage. Tax treatment depends on your individual circumstances and may change. Thresholds quoted were checked against GOV.UK, GOV.WALES and Revenue Scotland on 13 September 2026 and change at Budgets — your solicitor confirms the figure that actually applies to your purchase.

A guide cannot ask you a question.

That is the whole limitation of writing anything down. If your situation has an “except” in it — and most do — ring us and we will work through the actual case.